Question 1

What is Peppy Mail?

Accepted Answer

Peppy Mail is a SaaS solution that helps you extract email addresses from various document types (PDF, Excel, Word, CSV) and send personalized messages to your audience with ease.

Question 2

How do I extract emails from a document?

Accepted Answer

Upload your document (PDF, Excel, Word, or CSV) on the dashboard, then click the 'Extract Emails' button. Peppy Mail will automatically scan the document and extract all valid email addresses.

Question 3

What file formats are supported?

Accepted Answer

Peppy Mail currently supports PDF, Excel (.xlsx, .xls), Word (.docx, .doc), and CSV files for email extraction.

Question 4

How do I set up my SMTP settings?

Accepted Answer

Go to the Settings page and enter your SMTP password. For Gmail accounts, you'll need to use an App Password instead of your regular password. Your email address is automatically used as the SMTP username.

Question 5

Can I add email addresses manually?

Accepted Answer

Yes, you can add email addresses manually using the 'Add Email Manually' field on the dashboard. Simply type the email address and press Enter or click the plus button.

Question 6

How many emails can I send at once?

Accepted Answer

There's no hard limit on the number of emails you can send at once, but we recommend sending in batches of 50-100 to avoid rate limiting by your email provider. Peppy Mail automatically processes emails in smaller batches for better reliability.

Question 7

How much does Peppy Mail cost?

Accepted Answer

Peppy Mail offers three pricing tiers: a Free Plan ($0/month) with basic features, a Starter Plan ($9/month) for growing needs, and a Pro Plan ($19/month) for advanced users. We also offer annual billing with a 20% discount.

Frequently Asked Questions - Peppy Mail

Frequently Asked Questions

What is Peppy Mail?

How do I get support if I have issues?

How do I extract emails from a document?

What file formats are supported?

Can I add email addresses manually?

How many emails can I send at once?

Can I attach files to my emails?

How do I know if my emails were sent successfully?

Can I use my own email template?

How do I set up my SMTP settings?

How do I create a Google App Password?

Is my data secure?

How much does Peppy Mail cost?